Jackpot Business Manager
Casino
Malta

We are looking for a Jackpot Business Manager who will help us take over the responsibility for making Relax jackpot products the best in the world.

Our product team plays a vital role in making Relax Gaming stand out from competitors.

We are looking for someone who has outstanding knowledge of jackpot products combined with a strong commercial focus to take our jackpot product to the next level. You enjoy working closely with customers and are confident and passionate to drive end to end business success of the product. You will be a natural in defining the roadmap, driving product development, driving positioning as well as have a creative mind for new ideas. You are someone who thrives at the centre of Design, Tech and Business.

You will be responsible for the success of the Dream Drop product including:

  • Product Strategy: Develop and execute the overall product strategy for Dream Drop games, ensuring alignment with business objectives and customer needs.
  • Feature Prioritization: Prioritize and define features based on market trends, player and customer feedback, and business goals to enhance the gaming experience. Lead the product release plans and set expectations for delivery of new functionalities.
  • Cross-functional Collaboration: Work closely with cross-functional teams, including developers, designers, marketing, to drive product development from concept to launch.
  • Market Analysis: Conduct market research and analysis to identify opportunities for innovation, competitive positioning, and differentiation in the iGaming industry.
  • User Experience: Champion a user-centric approach by ensuring that the Dream Drop product meets high standards of usability, accessibility, and overall player satisfaction.
  • Testing and Quality Assurance: Collaborate with QA teams to ensure rigorous testing of Dream Drop products, identifying and addressing any issues or bugs to maintain high-quality standards.
  • Data-Driven Decision Making: Utilize analytics and player data to make informed decisions, track product performance, and identify areas for improvement.
  • Regulatory Compliance: Stay informed about and ensure compliance with relevant gaming regulations, working closely with legal and compliance teams.
  • Stakeholder Communication: Regularly communicate with stakeholders, providing updates on product development, performance metrics, and any challenges or opportunities.
  • Commercial: Work in collaboration with the Account Management team to handle customer facing aspects of the Dream Drop product, including training/presentations, handling issues raised by customers, invoice queries and setting up promotions.

Requirements:

  • Bachelor's degree in a relevant field (e.g., Business, Marketing, Computer Science).
  • Proven experience as a Product Owner or similar role in the iGaming industry
  • Customer facing commercial or account management experience
  • 2+ years of experience working with Jackpot products
  • Strong understanding of casino gaming trends, player behavior, and market dynamics.
  • Excellent communication, collaboration, and project management skills.
  • Ability to prioritize and manage multiple tasks in a dynamic environment.
  • Good understanding of gaming mechanics, games studios and games trends.
  • Experience working with Atlassian suite

Bonus points for:

  • Understanding of UI/UX design best practices and ability to create simple mock-ups  
  • Understanding, at least conceptually, of common systems integration methodologies (decoupling of systems, APIs, task queues etc.) 

About Relax Gaming

Back in 2010, we kicked off our journey with a simple mission - to create outstanding games for the modern iGaming world. Fast forward to today, and we've grown to be one of the leading suppliers in the game, boasting an aggregation arm like no other. Despite our exponential growth, we've succeeded in staying true to our core values throughout the years, these are to be: Driven, Adaptable, Supportive, and Respectful. We live and breathe this ethos across our offices across the globe, namely in Malta, Estonia, Serbia, Finland, Sweden, and Gibraltar. Keen to find out more? Learn about us here.

Life at Relax

This role is based in St. Julian’s, Malta.

Located in the centre of the island’s most bustling town, St Julian’s offers the perfect backdrop for anyone seeking restaurants, casinos, nightlife and even a dip in the sea. Our office is fully stocked with a never-ending supply of beverages and snacks that can be enjoyed from our panoramic penthouse which offers beautiful coastal views. For the right person, there are endless opportunities for personal and professional development.

We are starting with interviews right away, so be quick to apply!

All applications are handled with full confidentiality.

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