Key Account Manager
Business Development
Malta / Gibraltar / Estonia

We are looking for a Key Account Manager who is ready to take our Account Management team to the next level! At Relax we pride ourselves in producing the best gaming products on the market combined with the best Account Management. The role of a Key Account Manager is very challenging but also rewarding, to succeed you need to have a strong gaming knowledge background, be a driven and professional stakeholder delivering excellence for both external customers/partners as well as our internal departments. Previous experience in working with Casino products is essential.

As a person, you are driven and hungry to make an impact and capable of thinking on a higher business level, and have a front-of-mind partner mindset. Giving the best service possible to all our customers is at the forefront of our Account Management mantra.

Job Summary:

With a growing list of over 200+ operator brands to support we are looking for individuals to join our team and share our passion for gaming. The role will see the successful applicant build and develop relationships with operators and suppliers with a can-do attitude. Also being a key intermediary between Relax and our Partners is essential to the role.

Key Responsibilities:

  • Managing Tier 2 and Tier 3 customers
  • Developing and sustaining solid relationships with key customers
  • Maintaining and growing revenues from customer’s portfolio
  • Ensuring games’ positioning, working with customers on marketing promotions, and other activities to maximize revenues
  • Ensure favorable commercial conditions in all partnerships and relations
  • Present up-and-coming game releases that are part of the Relax Roadmap
  • Deliver excellence in promotional activities toward customers by working closely with our internal marketing team
  • Be a trusted partner to the operators with open knowledge-sharing and connections
  • Represent both the Relax and Silver Bullet content commercially
  • Keep operators up to date with the value proposition of the Relax Platform in terms of new features and partners added
  • Represent Relax, our values, and expertise to all stakeholders in the business
  • Deliver excellent service to our operators as the point of contact for operators and deliver on requests
  • Work with promotions and incentives to promote and position Relax content in a premium position
  • Service the operators and ensure quick turnaround of any requests

Requirements:

  • Some experience in a Key/Senior Account Management role, with a strong eye for growth opportunities
  • Excellent industry knowledge and a thirst for keeping that knowledge ahead of the curve
  • Strong knowledge of slots and the industry
  • At least 2 years of experience in the Casino Gaming sector and B2B roles
  • Good understanding of how a B2C and B2B business operates
  • Excellent communication skills in English, both written and verbal
  • A team player and a can-do attitude
  • Passion for Gaming and self-motivated
  • Good organizational skills

About Relax Gaming

Back in 2010, we kicked off our journey with a simple mission - to create outstanding games for the modern iGaming world. Fast forward to today, and we've grown to be one of the leading suppliers in the game, boasting an aggregation arm like no other. Despite our exponential growth, we've succeeded in staying true to our core values throughout the years, these are to be: Driven, Adaptable, Supportive, and Respectful. We live and breathe this ethos across our offices across the globe, namely in Malta, Estonia, Serbia, Finland, Sweden, and Gibraltar. Keen to find out more? Learn about us here: https://relax-gaming.com/careers/life-at-relax.

Life at Relax

Talent is our key driver and we are somewhat flexible on location. Relax is at a very exciting growth stage as a company, however, we cherish our informal and flexible core atmosphere where self-initiative, taking pride in what you do and ambition to deliver the best results are key components. For the right person, there are endless opportunities for personal and professional development.

We handle all applications confidentially.

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