We are looking for a Partnership Delivery Coordinator/Manager to join our Casino team. This is one of the key roles, ensuring quality, accuracy, and the reputation of Relax Gaming in the Casino industry. Your exact title (coordinator or manager) will depend on your experience and skillset.
The role offers you a lot of freedom and challenges. To succeed, you need to have a technical understanding, a keen eye for detail, excellent planning and communication skills, and the ability to work with multiple internal and external stakeholders. You’ll be expected to liaise and coordinate closely with in-house teams like platform, game server, legal, account management, compliance, and business stakeholders but also with external partners/customers to ensure a professional representation of the Relax brand.
Areas of responsibility:
- Ownership of your own portfolio and being the dedicated first point of contact for the partners
- Build strong relationships with your partners
- Plan/schedule game roadmaps for multiple projects and keep the planning tools up to date
- Liaise and coordinate closely with in-house and external stakeholders
- Attend company workshops on location
- Ensure effective communication/visibility with internal and external stakeholders
- Representation of Relax Gaming and positioning of the brand and reputation. This might include attending partner events and conferences
- Flag any potential risks you encounter during your day-to-day involvement with partners
- Provide input on continuous improvement opportunities for processes
- Limit risk and allow for contingency on the roadmaps you are responsible for
- Feeding into quarterly operator roadmap
- Balancing partner wishes and realistic approach to planning/resources
- Provide input to your manager for commercial reporting/revenue forecasting
- Quality reviews of partnerships/games on topics like delivery, communication, and technical performance
- Being part of Roadmap Review - present games on behalf of your partners and provide feedback back to them
- Provide input on Casino projects - you might be requested to manage a Casino Project which will help you develop your skills and knowledge
- Understanding your personal capacity and ability to take on additional workload and make sure you provide visibility on your workload to your manager
- Support your team and manager in reaching Relax’ strategic goals
- Show initiative and provide suggestions on adding potential new partners
What do we expect from you?
- Knowledge of game development process/procedures
- Knowledge/experience in Jira and associated tools
- Minimum 3 years of working experience in the related field
- Excellent communication skills in English, both written and verbal
As a person, you are a passionate team player, who likes to learn new things, solve difficult problems and thanks to your critical thinking come up with innovative and creative solutions. You are self-driven and want to improve yourself by pushing and coaching your colleagues and partners at the same time.
Bonus points for…
- Experience in project management or product ownership
- Interest in Casino games
- Experience in working with or at a casino game supplier
About Relax
Back in 2010, we kicked off our journey with a simple mission - to create outstanding games for the modern iGaming world. Fast forward to today, and we've grown to be one of the leading suppliers in the game, boasting an aggregation arm like no other. Despite our exponential growth, we've succeeded in staying true to our core values throughout the years, these are to be: Driven, Adaptable, Supportive, and Respectful. We live and breathe this ethos across our offices across the globe, namely in Malta, Estonia, Serbia, Finland, Sweden, and Gibraltar. Keen to find out more? Learn about us here.
Life at Relax
Talent is our key driver and we are somewhat flexible on location. The rest of the team is split between our offices in Malta, Gibraltar, and Estonia.
Relax Gaming is just more than a workplace, it’s a community. We have a nice and cozy office, provided with snacks & soft drinks whenever you need one. We’re having lots of fun together, whether it’s team events, poker tournaments, movie nights, sports competitions, or our endless refined jokes in Slack. There’s something for everyone.
Despite the substantial growth, we will always cherish our informal and flexible core atmosphere where self-initiative, taking pride in what you do and ambition to deliver the best results are key components. For the right person, there are endless opportunities for an amazing personal growth experience. And what’s super important - there’s always a top-notch team around you who will support you in everything you do! More about life at Relax here.
We are starting with interviews right away, so be quick to apply!
We handle all applications confidentially.