Thank you for contacting Relax Gaming. If your enquiry is in relation to a complaint regarding a session on any Relax or supported third-party game, we would like to assure you that all our games are rigorously tested and go through all mandatory certification processes to provide you with only the highest standard of products.
Please note that due to strict Data Protection Act restrictions, we are unable to access any individual player’s account information as held by a third-party, which means that only the casino at which the round was played will be able to investigate specific instances on your account.
Our recommendation would be to contact your casino’s dedicated customer service team who should be able to resolve your issue.
If your query is not in relation to the above or relates to our games in any other way, please return to the contact form and submit a general enquiry.
Thank you for taking the time to contact us.
